Expert Collision Services
Stony Brook of Chelmsford MA
You will hear about our warranty from anyone who has had their vehicle worked on here at Stony Brook of Chelmsford MA. It is one of the best warranties available in the industry today. If you are not 100% satisfied with the workmanship, paint finish or overall feel of the car after we are done working on it, we'll take care of it willingly and without charge for as long as you own your car. It provides peace of mind to customers who have never visited Stony Brook Auto Body before.
REPAIR PROCESS
As mentioned, one of our main goals is complete 100% customer satisfaction. We feel that the more you know and expect, the better YOUR experience will be throughout the entire repairing process. Below is a brief overview of the Collision Repair Process after you decide to choose us as your repair facility.
- Your estimate is prepared
- You, the owner, signs repair authorization
- The insurance company approves work
- Parts needed for the repair are ordered
- The parts are then received
- Your vehicle is then scheduled for repairs
- Vehicle disassembled and re-inspected
- Supplement damage report filed if needed
- Supplement approved
- Additional parts ordered
- Vehicle set on unibody repair machine
- Structural and body repairs performed
- New panels installed and checked for proper fit
- Corrosion protection re-applied to repaired areas
- All metal work is then inspected
- Vehicle is then prepped, primed and blocked
- Vehicle is then masked, taped and placed in paint booth
- Vehicle is then chemically cleaned and tacked
- Vehicle then undergoes multi-step refinishing process
- Vehicle is then re-assembled, aligned, and road tested
- Vehicle is then detailed
- Delivery of vehicle
